Request for Service

To make a warranty claim complete the form below.

Please contact our customer service team on 0508 367 366 before removing the product or undertaking any repair or warranty work.

If your product is deemed to be faulty out of the box and has not been installed, it can be returned to the place of purchase with original proof of purchase, for an exchange.

SERVICE REQUEST FORM

Customer details

Name *

First

Last

Customer Email *

Customer Phone *

Installation address *

City *

Production Description / Code *

Purchase date *

Photos/Video *

Click or drag files to this area to upload. You can upload up to 4 files.

Please upload a photo showing the product insitu, and photos and/or video showing the product fault or problem.

Description of problem *

Proof of purchase *

Click or drag a file to this area to upload.

To verify your purchase, please upload a copy of your receipt showing purchase date, product details and merchant details*

Merchant/Retailer details

Where did you purchase your Voda product from?

Merchant Branch

Merchant Purchase Order #

Merchant Phone

Merchant Email

Installer details

Who installed the tapware for you?

Installer Name

Installer Phone

Installer Email

Preferred contact

Please let us know whether to contact the Customer, Installer, or Merchant.

Website

[ After submitting form, a copy of this service request will be sent to each email address entered above. Please double check your Spam folder if you do not receive a copy of this. ]