Request for Service

To make a warranty claim: Please contact our customer service team on 0508 367 366 to make us aware of your intention to claim, before removing the product or undertaking any repair or warranty work.

For the quickest service, please complete the form below.

If your product is deemed to be faulty out of the box and has not been installed, it can be returned to the place of purchase with original proof of purchase, for an exchange.

PLEASE NOTE: Voda Plumbingware are closed for Christmas/New Year 2024 from 2pm Monday 23rd December and reopening Monday 6th January 2025. For any service request submitted during this time we will make contact with you as soon as possible upon our return. Sorry for any inconvenience that may be caused by this.

SERVICE REQUEST FORM

Customer details

Name *

First

Last

Customer Email *

Customer Phone *

Installation address *

City *

Production Description / Code *

Purchase date *

Photos

Click or drag files to this area to upload. You can upload up to 3 files.

For faster assistance, please upload images of the tapware and problem area/s

Description of problem *

Proof of purchase *

Click or drag a file to this area to upload.

To verify your purchase, please upload your receipt*

Merchant/Retailer details

Where did you purchase your Voda product from?

Merchant Branch

Merchant Purchase Order #

Merchant Phone

Merchant Email

Installer details

Who installed the tapware for you?

Installer Name

Installer Phone

Installer Email

Preferred contact

Please let us know whether to contact the Customer, Installer, or Merchant.

[ After submitting form, a copy of this service request will be sent to each email address entered above. Please double check your Spam folder if you do not receive a copy of this. ]