To make a warranty claim: Please contact our customer service team on 0508 367 366 to make us aware of your intention to claim, before removing the product or undertaking any repair or warranty work.

For the quickest service, please complete the form below.

If your product is deemed to be faulty out of the box and has not been installed, it can be returned to the place of purchase with original proof of purchase, for an exchange.


Customer details

Click or drag files to this area to upload. You can upload up to 3 files.
For faster assistance, please upload images of the tapware and problem area/s

Click or drag a file to this area to upload.
To verify your purchase, please upload your receipt*

Merchant/Retailer details

Where did you purchase your Voda product from?

Installer details

Who installed the tapware for you?
Please let us know whether to contact the Customer, Installer, or Merchant.

[ After submitting form, a copy of this service request will be sent to each email address entered above.  Please double check your Spam folder if you do not receive a copy of this. ]

Having trouble with this form? Phone our Customer Service team on 0508 367 366 for assistance.