Product Support and Warranty Information
At Voda, we design our tapware to deliver years of reliable performance in New Zealand homes.
Every genuine Voda product is backed by comprehensive warranty coverage and local customer support, giving you confidence long after installation.
Whether you need warranty assistance, replacement parts, or product care advice, our team is here to help.
Service Information
Before arranging repairs to your Voda product
Consumers
Please contact our Customer Support team on 0508 367 366 before removing any tapware or arranging repair work.
Plumbers and Merchants
Please contact us before recommending, authorising, or undertaking warranty-related repairs.
This helps us assess the issue quickly and ensure the most appropriate solution is provided.
Warranty Statement
The following warranty information applies to genuine Voda products purchased through authorised New Zealand retailers and distributors.
Product Care
Protect your investment with our recommended cleaning and maintenance guidelines.
Need Assistance?
If you believe your Voda product has developed a fault, we’re here to help.
Warranty claim or service request
Submit a service request and our team will review your claim as quickly as possible.
Why Choose Voda?
Spare parts and components
Looking for a replacement cartridge, aerator, hose, or other component?
Browse our spare parts information or contact our Customer Service team.
